Weblet , your technicians will receive their work schedule, service and dispatch calls etc., straight to their mobile phone.
This way, your field personnel will be able to receive service routes in a simple and easy fashion.
Weblet also provides history of both clients and equipment in service, so every relevant piece of information is within reach by the field technician, allowing them to perform optimally.
Once a job is finished, update information is delivered in real-time to the company's ERP. The company's managerial level is able to view the changes as they occur and keep a close eye on field performance using Weblet's management module ("manager stations"). It supplies information and goal vs. performance comparison.
The tehcnician module is intended to be used by field technicians and service managers, and supports all stages of treatment from the call to service, through the technician scheduling, and up to providing the customer with fast and effective service to his satisfaction. Service is provided by mobile workforce equipped with a tablet/ smartphone, which displays the work schedule and a list of calls for the technicians’ convenience. The treatment results are transferred to the company headquarters and the ERP. The company management can view the field at any time via the application’s website.
Weblet app, offering technicians teams a GPS module which maxinmizes the officiency of the driving route. The system utilizes various tablet features such as the camera, barcode scanning, e-signature and more. A rich detailed catalogue of the company's products is included and can be presented to the client instantly, and it also has a built-in BI report generator.
Weblet aplication is hybrid, working both online and offline. It is capable of providing the information required to the field technician even in areas that lack internet access, and display it on the tablet screen, thus preserving the proper conditions to get the job done. Utilizing cloud platforms deems the service dispatch management application effective and economic.
Furthermore, Weblet system is a cross-platform operating over all mobile (iOs, Android etc.) operating systems and also on desktop platforms.