iPad / Android app for management of drivers and service in car leasing companies
Weblet application allows car leasing companies to manage their drivers and service departments and car transportation, as well as improve their customer service.
The module supports all stages of leasing, starting with getting the service call, through assigning the driver, ending with serving the clients quickly and efficiently to their satisfaction. The service is given by field drivers equipped with tablets or mobile phones, which present the work schedule and call list. The service results are transmitted to the company’s headquarters and ERP. The company’s management can view everything that is happening in the field at any given moment through the software’s website.
Company’s headquarters management station
ERP interface for receiving infrastructure data, service calls and drivers assignment
Operational screen presenting all calls’ statuses: location, beginning, end, SLA, done, etc.
Supports adding more calls, change of assignments and prioritizing
Supports initiating calls by branches on the service website
Preventive treatment and routine inspections
Drivers’ locations on GPS at any given time, including location history
Sending and receiving messages AND notifications through the app
Opening service calls by your customers online
Management by regions/branches and mobility of drivers and cars
A wide variety of service reports in different segmentations
Management screen displaying the status of all tasks: task status, location, start,
end, SLA, finished, and more.
Mechanism of preventive treatment and control on fixed dates
Tablet / Mobile phone
Displaying the driver’s work schedule and description of treatment/ service and open tasks
Option of adding items and work hours for treatment
Driving schedule and service description
Open calls
Displaying vehicle/ customer history
Arrival at client, Observing terms of agreement, performing service and writing comments
Optional adding of items and work hours (billable or not)
Support of different service levels, such as:
Car delivery and return,
Guarantee for battery change,
Car dents,
Car delivery
Photographing the car on location and adding picture to file
Photographing driving license and vehicle license.
Filling in details
Signing the client on service and the treatment results
Billing and collection by the driver
Transmission of service certificate to company’s headquarters and ERP
Supports a wide range of service forms at the service and customer levels
Form of vehicle delivery and return
Form for marking “dents” in the vehicle
Form of vehicle delivery
Additional forms as required (there is a form generator and printing)
If you need an app created for tablets that can help you manage your leasing, drivers, field agents and service representatives, you’ve come to the right place! Weblet’s cutting edge software will manage your technicians, drivers, deliveries, service call and representatives. Contact us now !
you can manage your leasing company and improve your driving and service departments by using Weblet’s tablet and mobile phone app.
Transportation and Roadside Assistance Module
The WEBLET application enables vehicle, leasing and car-rental companies to manage drivers and service, the vehicle transportation and roadside assistance, to improve customer service and make it more efficient, and to increase customer satisfaction.
The transportation and roadside assistance module is intended to be used by mobile workforce and service managers, and supports all treatment stages, from the call to service, driver scheduling and up to providing fast and efficient service to the customer’s satisfaction. The service is performed by drivers equipped with a tablet/ smartphone, which displays a work schedule and a task list. The treatment/ visit results are transferred to the company headquarters and the ERP. The company management can view the field at all times via the application’s website.
